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EQ trumps IQ for workplace success

EQ trumps IQ for workplace success

To coincide with Valentine’s Day, an eLearning content provider is offering a free course in Emotional Intelligence for the workplace. Does this mean showering your co-workers with chocolates and teddy bears in the hope that they will like you more? Um, no. Well maybe, but it would be pretty sappy and would probably backfire on you. What this course is about is recognising your own emotions and those of others, acknowledging them, and using that wisdom to defuse conflicts, stop tantrums before they start, and stay cheerful and productive.

Romantic relationships are emotional pressure cookers that require both parties to explore their feelings and engage in an age-old game of give and take. Many people leave their emotions at home when they go to work – or they think they do. In reality, the workplace is infused with emotions like disappointment, frustration, envy, pity, and axe-wielding rage. But we think we are meant to suppress these feelings and just ‘get on with the job’.

Not cool, say Learning Heroes in their free Emotional Intelligence course. In fact, your success at work could depend on getting smart with your EQ as well as your IQ. Emotional Intelligence strengthens your people skills and makes you an expert self-manager. It is a set of skills that raises awareness of feelings as they occur, both in ourselves and others, and provides strategies for dealing with them before someone goes postal.

We’ve all seen news stories about disgruntled workers driving bulldozers through their workplace buildings or worse. Those are extreme cases of acting out one’s emotions, but such things go through the minds of many workers even if they do not act on them. Unexpressed feelings are slowly corrosive and can undermine team spirit and cohesion with effects just as bad, in the long run, as driving a bulldozer through your office.

Research shows that EQ is the most important factor in academic success, job performance and life success. And unlike baseline IQ, EQ can be increased. Skills taught on this bite-sized eLearning course include Self-Awareness, Self-Management, Social Awareness and Relationship Management. The aim is to help you to master your emotional intelligence and succeed at work and life. It could even help back at home as well.

Adam Kara, CEO of Learning Heroes, says, ‘When I tell learning and development managers that we have an emotional intelligence course they chuckle and say, ‘We need some of that here!’

It’s certainly a hot topic, so on Valentine’s Day, there’s no better time to share the love and learn how to improve our personal and professional relationships.’