Service Management University

Service Management University in Brief:

Service Management 101 is proud to bring you the Service Management University, with a simple goal: to to provide affordable and relevant education to the desktop, laptop and mobile device of every individual interested in the subject of service management. The University provides access to hundreds of online courses, 24/7, and helps you:

• Ensure your knowledge is current, keep your skills sharp
• Learn innovative and valuable methods
• Gain confidence, develop your career your way, improve your marketability
• Learn at your own pace: pause, rewind, replay

Tags:

Service Management, ITSM, ITIL, ISO20000, COBIT, USMBOK, Lean, OutsideIn, elearning

Commission Levels:

Affiliates will earn 10% on sales conversions.

Tracking Cookie:

60 days.

Pay Per Click (PPC) Policy:

Affiliates may engage in PPC activity with the use of landing pages & generic terms. PPC activity is however subject to the following restrictions:

• We do not allow bidding on our brand name or names, including brand name abbreviations or confusingly similar terms. This includes alternative spellings, variations and misspellings.
• We do not allow bidding on our domain name or names, including domain name abbreviations or confusingly similar terms. This includes alternative spellings, variations and misspellings.
• We request you do not bid on our competitors’ brand names or associate any linking of our brand to theirs.

Note: affiliates who do not adhere to our PPC policy will be removed from the CourseIndex.com system.

Example Creatives:

Company Description:

The Service Management University is a service provided by Service Management 101, with the primary objective to provide affordable and relevant education to the desktop, laptop and mobile device of every service management professional.

The education programs are developed as required by changing industry trends and client needs. They are also designed to be interchangeable. Every element is carefully designed to help the service management professional, regardless of their level of experience, to learn, understand, master, and apply universally applicable concepts and methods to the challenge of providing service at a known quality and cost.

Courses Offered

• Service Management Thinking
  • Service Management Origins
  • Service Management Research
  • Service Management Perspectives


• Outside-In Thinking for Service


• Lean Thinking for Service


• The USMBOK™ Campus
  • USMLEX Lexicon of Key Terms and Concepts
  • USMX00 Service Management System
  • USM2XX: Service Fulfillment Management
  • USM3XX: Service Quality Management
  • USM4XX: Service Delivery Management
  • USM5XX: Service Operations Management
  • USMXXX Principles of Service Management
  • USMX90 Service Provider Organization
  • USM1XX: Service Customer Management
  • USM6XX: Service Infrastructure Management
  • USM7XX: Service Value Management


• Decipher ITIL® Campus
  • ITIL00 General
  • ITIL02 SMAP, Service Lifecycle
  • ITIL03 Service Strategy
  • ITIL04 Service Design
  • ITIL05 Service Transition
  • ITIL06 Service Operation
  • ITIL07 Continual Service Improvement
  • ITIL98 Deltas
  • ITIL97 Processes

How to become a Service Management 101 Affiliate

To join the Service Management University affiliate system in order to resell their Service Management courses, just click this link...

More Information and Resources

Service Management University website is at www.sm101-university.com.

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